#10939 – Is it a problem working locally with 4AI?

Hi

Maybe I need to work on the server at the hosting company?

Nope, a joomla extension does not even know whether it's running locally or on an online server. A server is just a server.

And no, there's no problem with 4AI, it works very well. You forget that there are many other pieces at play here, including your server configuration, PHP configuration and all the other extensions on your site.

But the most important thing is that 4AI calls the OpenAI API. And OpenAI servers are very, very busy. So they actually fail regularly: either no response, or they take too much time to respond and your server cuts the connection for instance.

So when this sort of things happen:

...your best bet is to just reload the page and try again.

Another thing you can do if you want to dig deeper is to install our 4Logs plugin (it's free, get it from the JED) and then look at whatever error log file there is for 4AI (the log files use the name "forai" instead of 4AI. This should give an indication of what's happening.

In that case for instance, OpenAI API did not return a valid content for the article, and so the Save button is disabled (because there's nothing to save).

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

so finally if I have to wait hours to translate few paragraphs,

No you don't. You have to find what's breaking the system on your local setup. And that's not because it's local, because of course 4AI itself is developed locally, on my own computer.

4logs doesn't seem to give any errors, 

This is not an error file, but just a regular log file. Look at ALL the files that have "error" in their names. The ones marked with "forai", and the other ones as well.

You will have to find where the problem is yourself because as it's your local computer, I can't look into it myself.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

but I've just noticed that relative paths of images are converted into absolute paths after 4AI has reworked the text, how can I avoid this?

What do you mean by "reworked the text"? translating? check/spell?

As for local usage, there's basically nothing in the logs.

The folders  to look into are:

/administrator/logs/forai/errors

/administrator/logs/wblib/errors

or depending on your site setup:

/logs/forai/errors

/logs/wblib/errors

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

Only the image link in the 4AI window is made absolute. When you do "Save as new article" or "Replace Editor content", it's made back to relative, or whatever your editor prefers.

I must use an absolute path when in the 4AI popup image because a relative image would not work on the frontend, when not on the home page.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

Ok, but since I already have articles set up for the others languages that I would like to replace with the new translation generated by 4AI, is it possible to replace them?

I don't think I understand what you mean. 

Normally you make copy of the original article, set it to another language, then translate and then press "Replace editor content". Is not what you are doing?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

Yes, if you use code, then Joomla avoids touching what you inject, which is with absolute URLs. WIth an editor, the URLs are "normalized".

If using JCE, then there's also a setting for Relative URLs vs absolute URLs but I'd think it's correctly set to "relative", if it's working as expected when using the "Editor" tab.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

since it's impossible to use 4AI locally, at least on my computer

Totally on your computer.

Using 4AI locally is the normal way of using.

does the server configuration have to respond to a specific setting?

No. 4AI has absolutely no requirements. It runs on basic PHP/MYSQL system that joomla runs. It does not have heavy resource usage because a large part of the work is done:

- in your browser, by the 4AI javascript application

- by openAI, when 4AI calls their API

so the only thing it needs is a proper CURL installation and not being blocked when trying to communicate with OpenAI servers.

Of course, there are many things that can interfere, either when it communicates but also when running:

- other extensions triggering an error

- PHP configuration, in particular PHP extensions

- .htaccess rules

- firewalls

The answer is in one of 2 places:

- the log files. If not the ones stored in the Joomla /logs directory, then in the PHP error log files or in the Apache error log file

- your browser developer tools: on your screenshot, you only look at the console, but the Network tab may be of help. You can click on the failing requests and look at the Response or Preview tab. A reason for the error may be visible there as well.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

but there is no reference to 4ai (or forai or weeblr),

That's because the problem is not from 4AI.

What you should look for is errors in other extensions, template, etc, that happen at about the same time you make a request in 4AI.

found error 500 in the browser network tab

And that's where you should look at the Response and Preview tabs, which may give some information about  what's broken:

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

It does shed some light though: this error page:

is an Apache web server error page. 

So the problem:

- is not in Joomla, 4AI or an extension on your site

- is either in your apache web server configuration or in your .htaccess file

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

Well noted. This is indeed something not related to 4AI so I'm not going to be able to help you much more than that.

Best regards

Yannick Gaultier

weeblr.com / @weeblr