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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#4644: Fatal error: Uncaught TypeError: Argument 1 passed to PlgSystemRedirect::handleError()
Closed
Latest post by wb_cati on Thursday, 26 July 2018 16:44 UTC
Created on Saturday, 10 February 2018 18:48 UTC by bobptz
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#4643: Blank pages on external Joomla scripts
Closed
Latest post by wb_cati on Thursday, 26 July 2018 16:40 UTC
Created on Saturday, 10 February 2018 11:41 UTC by youjoomla
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#4640: sh404sef_urls_src table
Closed
Latest post by wb_cati on Tuesday, 24 July 2018 16:30 UTC
Created on Friday, 09 February 2018 19:53 UTC by bobptz
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#4632: Problem with some pages
Closed
Latest post by wb_cati on Tuesday, 24 July 2018 16:25 UTC
Created on Thursday, 08 February 2018 14:48 UTC by studiomgd
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#4630: error page
Closed
Latest post by wb_cati on Tuesday, 24 July 2018 16:04 UTC
Created on Thursday, 08 February 2018 01:15 UTC by forhair
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#4629: Crawling short URLs
Closed
Latest post by wb_cati on Tuesday, 24 July 2018 15:59 UTC
Created on Wednesday, 07 February 2018 21:08 UTC by tecnoseguro
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#4628: Turning off sh404SEF for content categories
Closed
Latest post by wb_cati on Tuesday, 24 July 2018 15:48 UTC
Created on Wednesday, 07 February 2018 11:44 UTC by paul-timble-net
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#4621: Duplicate URL's
Closed
Latest post by wb_cati on Thursday, 19 July 2018 16:23 UTC
Created on Tuesday, 06 February 2018 12:41 UTC by ebajh69
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#4619: enforce access without www
Closed
Latest post by wb_cati on Thursday, 19 July 2018 16:19 UTC
Created on Monday, 05 February 2018 22:05 UTC by bobptz
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#4618: SEF for the HOME page?
Closed
Latest post by wb_cati on Thursday, 19 July 2018 16:17 UTC
Created on Monday, 05 February 2018 21:56 UTC by bobptz
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#4617: sh404SEF Control Panel loading site tempate files
Closed
Latest post by wb_cati on Thursday, 19 July 2018 16:12 UTC
Created on Monday, 05 February 2018 21:44 UTC by wires
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#4615: Hidden menu
Closed
Latest post by wb_cati on Thursday, 19 July 2018 16:05 UTC
Created on Monday, 05 February 2018 11:48 UTC by bobptz
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#4612: organize page title and meta descr
Closed
Latest post by wb_cati on Wednesday, 11 July 2018 16:32 UTC
Created on Monday, 05 February 2018 09:34 UTC by P.Steenvoorden
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#4611: JException
Closed
Latest post by wb_cati on Wednesday, 11 July 2018 16:29 UTC
Created on Sunday, 04 February 2018 20:41 UTC by sqxRfDGugb1KWKWuQJjG
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#4606: cannot add the CONTACT page
Closed
Latest post by wb_cati on Wednesday, 11 July 2018 16:22 UTC
Created on Saturday, 03 February 2018 12:01 UTC by bobptz
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#4605: 404 on the favicon?
Closed
Latest post by wb_cati on Wednesday, 11 July 2018 16:18 UTC
Created on Saturday, 03 February 2018 11:54 UTC by bobptz
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#4604: duplicate urls
Closed
Latest post by wb_cati on Wednesday, 11 July 2018 16:15 UTC
Created on Saturday, 03 February 2018 10:52 UTC by bobptz
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#4603: when does it conlude to create new sefs from urls?
Closed
Latest post by wb_cati on Tuesday, 10 July 2018 15:54 UTC
Created on Saturday, 03 February 2018 08:46 UTC by bobptz
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#4602: error when dispaying a 404 page
Closed
Latest post by wb_cati on Tuesday, 10 July 2018 15:51 UTC
Created on Friday, 02 February 2018 21:08 UTC by bobptz
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#4601: Can't get rid of the default urls
Closed
Latest post by wb_cati on Tuesday, 10 July 2018 15:44 UTC
Created on Friday, 02 February 2018 20:53 UTC by bobptz
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#4599: File suffix
Closed
Latest post by wb_cati on Tuesday, 10 July 2018 15:34 UTC
Created on Friday, 02 February 2018 15:02 UTC by bobptz
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#4597: Cannot do a 301 redirect
Closed
Latest post by wb_cati on Tuesday, 10 July 2018 15:30 UTC
Created on Thursday, 01 February 2018 23:02 UTC by bobptz
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#4595: Just canonical tags
Closed
Latest post by wb_cati on Monday, 09 July 2018 17:17 UTC
Created on Thursday, 01 February 2018 20:36 UTC by bobptz
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#4592: Impossible to redirect to a SEF URL
Closed
Latest post by wb_cati on Monday, 09 July 2018 17:03 UTC
Created on Thursday, 01 February 2018 11:22 UTC by ghribi
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#4590: SSL Site Conversion - Canonical URL database query
Closed
Latest post by wb_cati on Tuesday, 26 June 2018 16:41 UTC
Created on Thursday, 01 February 2018 01:08 UTC by acrossan
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#4589: odd /tabel redirect
Closed
Latest post by wb_cati on Tuesday, 26 June 2018 16:26 UTC
Created on Wednesday, 31 January 2018 19:04 UTC by mmorton
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#4587: title in sef url - no alias
Closed
Latest post by wb_cati on Tuesday, 26 June 2018 16:24 UTC
Created on Wednesday, 31 January 2018 11:13 UTC by marvays
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#4586: error 404 redirect to home page
Closed
Latest post by wb_cati on Tuesday, 26 June 2018 16:20 UTC
Created on Wednesday, 31 January 2018 09:45 UTC by syrah
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#4585: Year, month and date in URL
Closed
Latest post by wb_cati on Tuesday, 26 June 2018 16:09 UTC
Created on Wednesday, 31 January 2018 08:26 UTC by colombo
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#4582: sh404Sef and Joomla 3.8.4 Url regresssion!
Closed
Latest post by wb_cati on Wednesday, 30 May 2018 17:05 UTC
Created on Tuesday, 30 January 2018 19:58 UTC by Twincarb
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#4580: Only one language active but still language code in URLs
Closed
Latest post by wb_cati on Wednesday, 30 May 2018 17:03 UTC
Created on Tuesday, 30 January 2018 12:17 UTC by causacusto
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#4579: Website gives error after upgrade sh404sef
Closed
Latest post by wb_cati on Wednesday, 30 May 2018 16:56 UTC
Created on Tuesday, 30 January 2018 11:32 UTC by vandenindenove
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#4578: data base table crash
Closed
Latest post by wb_cati on Wednesday, 30 May 2018 16:50 UTC
Created on Tuesday, 30 January 2018 08:19 UTC by amirarian
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#4577: SH404SEF importer from Joomsef - never finishes
Closed
Latest post by wb_cati on Wednesday, 30 May 2018 16:45 UTC
Created on Monday, 29 January 2018 21:13 UTC by photoancestry
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#4568: SH404SEF + Breadcrumbs issue
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 13:22 UTC
Created on Friday, 26 January 2018 10:27 UTC by ghribi
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#4555: 404 errors when DOCman document has only UTF-8 characters Edit
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 13:01 UTC
Created on Wednesday, 24 January 2018 14:50 UTC by PRETTYPARTYIDEAS
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#4553: Some menu links (category blog) not working when SH404 is on
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 10:52 UTC
Created on Wednesday, 24 January 2018 08:03 UTC by contact-01design-fr
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#4548: Redirects goto root
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 10:35 UTC
Created on Tuesday, 23 January 2018 21:43 UTC by mikem22
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#4545: Duplicates redirect to the frontpage instead to the article
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 10:10 UTC
Created on Tuesday, 23 January 2018 15:15 UTC by hjosse-mein-allergie-portal-com
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#4531: Bad installation process: sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 09:45 UTC
Created on Saturday, 20 January 2018 16:12 UTC by colombo
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#4527: Error database after update to version 4.13.1
Closed
Latest post by wb_cati on Tuesday, 29 May 2018 08:05 UTC
Created on Thursday, 18 January 2018 23:17 UTC by sprspr2
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#4526: Preserve menu structure in URL
Closed
Latest post by wb_cati on Tuesday, 22 May 2018 07:29 UTC
Created on Thursday, 18 January 2018 18:13 UTC by sarah6p
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#4522: Eport metas, purge SEF URLs, import metas, records not shown in the Joomla administrator consoles.
Closed
Latest post by wb_cati on Tuesday, 22 May 2018 07:25 UTC
Created on Wednesday, 17 January 2018 23:14 UTC by NF
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#4519: Configuration settings won't save
Closed
Latest post by wb_cati on Tuesday, 22 May 2018 07:14 UTC
Created on Wednesday, 17 January 2018 22:24 UTC by genr8r
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#4518: social buttons plugin showing up on all pages
Closed
Latest post by wb_cati on Tuesday, 22 May 2018 07:12 UTC
Created on Wednesday, 17 January 2018 21:48 UTC by kingdm
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#4512: Can I import Joomla SEF URLs
Closed
Latest post by wb_cati on Tuesday, 22 May 2018 06:58 UTC
Created on Tuesday, 16 January 2018 10:41 UTC by marpleweb
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#4508: {field } and {fieldgroup} shouldn't go in meta description
Closed
Latest post by wb_cati on Tuesday, 15 May 2018 17:52 UTC
Created on Monday, 15 January 2018 19:07 UTC by TheSDHotel
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#4503: Analytics exclude IP
Closed
Latest post by wb_cati on Tuesday, 15 May 2018 17:41 UTC
Created on Monday, 15 January 2018 10:17 UTC by jvstratum
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#4500: Double links in Breadcrumb
Closed
Latest post by wb_cati on Tuesday, 15 May 2018 17:25 UTC
Created on Sunday, 14 January 2018 12:14 UTC by pava
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#4499: Page title
Closed
Latest post by wb_cati on Tuesday, 15 May 2018 17:19 UTC
Created on Saturday, 13 January 2018 11:30 UTC by hajo70
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