Last post
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Posts last week
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Average response time last week
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All time tickets
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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#5785: redirect-reroute issue
Closed
Latest post by wb_cati on Friday, 24 May 2019 15:08 UTC
Created on Monday, 06 May 2019 11:52 UTC by davidskate15
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#5822: Home page: "The requested page can't be found..."
Closed
Latest post by wb_cati on Friday, 24 May 2019 14:53 UTC
Created on Tuesday, 21 May 2019 17:36 UTC by ChasJ
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#5783: Easysocial /Blog /Discuss
Closed
Latest post by wb_cati on Friday, 24 May 2019 14:27 UTC
Created on Thursday, 02 May 2019 18:09 UTC by thering1975
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#5781: Some questions after installation
Closed
Latest post by wb_cati on Monday, 20 May 2019 12:18 UTC
Created on Wednesday, 01 May 2019 16:22 UTC by Jake
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#5812: Remove category from Google title
Closed
Latest post by wb_cati on Monday, 20 May 2019 12:11 UTC
Created on Thursday, 16 May 2019 13:20 UTC by ltoeset
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#5780: Rule to remove item id from url
Closed
Latest post by wb_cati on Monday, 20 May 2019 12:05 UTC
Created on Wednesday, 01 May 2019 15:57 UTC by fmadan
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#5814: Blog menu does not work
Closed
Latest post by wb_cati on Monday, 20 May 2019 11:59 UTC
Created on Friday, 17 May 2019 08:53 UTC by andreanza
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#5813: Separate URL for duplicate content if intended
Closed
Latest post by wb_cati on Monday, 20 May 2019 11:11 UTC
Created on Thursday, 16 May 2019 19:46 UTC by davidsoens
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#5784: 404 page
Closed
Latest post by wb_cati on Monday, 20 May 2019 11:02 UTC
Created on Thursday, 02 May 2019 22:06 UTC by Jake
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#5710: Finding broken url in sh404sef
Closed
Latest post by wb_cati on Wednesday, 24 April 2019 14:15 UTC
Created on Thursday, 28 March 2019 23:38 UTC by paulus103
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#5763: Identifiant article dans url mais pas dans le Title
Closed
Latest post by wb_cati on Wednesday, 24 April 2019 13:48 UTC
Created on Thursday, 18 April 2019 11:39 UTC by persilou
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#5767: link rel prev/next do not get added with cache on
Closed
Latest post by wb_cati on Wednesday, 24 April 2019 13:42 UTC
Created on Saturday, 20 April 2019 08:11 UTC by TheSDHotel
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#5731: Social media icons
Closed
Latest post by wb_cati on Wednesday, 24 April 2019 13:37 UTC
Created on Sunday, 07 April 2019 05:33 UTC by Demos2017
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#5764: 404 strange error
Closed
Latest post by wb_cati on Wednesday, 24 April 2019 13:35 UTC
Created on Thursday, 18 April 2019 14:07 UTC by AsCiix
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#5684: sh404SEF error
Closed
Latest post by wb_cati on Monday, 15 April 2019 10:37 UTC
Created on Friday, 22 March 2019 13:44 UTC by alfpastor
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#5685: SEF URLS based on a menu that defines the website structure
Closed
Latest post by wb_cati on Monday, 15 April 2019 10:28 UTC
Created on Friday, 22 March 2019 16:43 UTC by wisenberger
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#5725: Problem after creation of new page SPPAGEBUILDER
Closed
Latest post by wb_cati on Monday, 15 April 2019 10:24 UTC
Created on Thursday, 04 April 2019 12:48 UTC by paliadmin
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#5678: index.php !
Closed
Latest post by wb_cati on Monday, 15 April 2019 10:18 UTC
Created on Wednesday, 20 March 2019 08:31 UTC by GillesMaury
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#5733: The cachelite Cache Storage is not supported on this platform.
Closed
Latest post by wb_cati on Friday, 12 April 2019 09:27 UTC
Created on Monday, 08 April 2019 11:45 UTC by jmputz
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#5688: Correct SEF for tags
Closed
Latest post by wb_cati on Friday, 12 April 2019 09:25 UTC
Created on Monday, 25 March 2019 00:57 UTC by dlucio
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#5707: redirect to new domain after rebrand
Closed
Latest post by wb_cati on Friday, 12 April 2019 09:09 UTC
Created on Thursday, 28 March 2019 01:55 UTC by furtherdg
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#5706: License Question
Closed
Latest post by wb_cati on Friday, 12 April 2019 09:07 UTC
Created on Wednesday, 27 March 2019 20:03 UTC by behzad-behzad-com
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#5740: SH404+wbamp (community ed) = no rel="canonical"!
Closed
Latest post by wb_cati on Friday, 12 April 2019 09:05 UTC
Created on Wednesday, 10 April 2019 08:01 UTC by Robert
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#5693: sh404SEF conflict with Joomla search
Closed
Latest post by wb_cati on Wednesday, 27 March 2019 18:32 UTC
Created on Tuesday, 26 March 2019 01:29 UTC by lmika001
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#5639: Can't import JoomSEF data
Closed
Latest post by wb_cati on Wednesday, 27 March 2019 18:13 UTC
Created on Monday, 04 March 2019 11:14 UTC by jfquestiaux
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#5694: Page that does not appear with sh404SEF
Closed
Latest post by wb_cati on Wednesday, 27 March 2019 17:56 UTC
Created on Tuesday, 26 March 2019 09:34 UTC by mikyamp
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#5633: Keywords Tag
Closed
Latest post by wb_cati on Friday, 22 March 2019 18:37 UTC
Created on Thursday, 28 February 2019 19:04 UTC by tomstark1963
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#5668: Front End Menu Item 'Create Article' using default category not working
Closed
Latest post by wb_cati on Friday, 22 March 2019 18:34 UTC
Created on Saturday, 16 March 2019 10:30 UTC by bigrich66
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#5632: 404 errors display the homepage instead of showing its respective page.
Closed
Latest post by wb_cati on Friday, 22 March 2019 18:17 UTC
Created on Thursday, 28 February 2019 00:57 UTC by mormenel
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#5670: Wrong Meta Description
Closed
Latest post by wb_cati on Friday, 22 March 2019 18:02 UTC
Created on Saturday, 16 March 2019 19:10 UTC by bud
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#5647: dont record 404 pages & /Table/
Closed
Latest post by wb_cati on Friday, 22 March 2019 17:56 UTC
Created on Wednesday, 06 March 2019 11:08 UTC by digisys
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#5618: Some sites wll not redirect some links but others are okay
Closed
Latest post by wb_cati on Friday, 15 March 2019 17:17 UTC
Created on Saturday, 23 February 2019 10:02 UTC by petmug
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#5624: I need change the order on title item with sobipro
Closed
Latest post by wb_cati on Friday, 15 March 2019 17:03 UTC
Created on Tuesday, 26 February 2019 05:54 UTC by araWeb
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#5630: Import from CSV or TXT
Closed
Latest post by wb_cati on Friday, 15 March 2019 16:58 UTC
Created on Tuesday, 26 February 2019 19:03 UTC by mark.l
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#5666: Purge Homepage?
Closed
Latest post by wb_cati on Friday, 15 March 2019 16:55 UTC
Created on Wednesday, 13 March 2019 15:51 UTC by yo_ray
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#5667: Inconsistency with 404 error page
Closed
Latest post by wb_cati on Friday, 15 March 2019 16:47 UTC
Created on Thursday, 14 March 2019 13:39 UTC by TheSDHotel
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#5610: Learning But Confused
Closed
Latest post by wb_cati on Friday, 08 March 2019 08:18 UTC
Created on Monday, 18 February 2019 21:10 UTC by mbires
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#5582: how can I excelude a URL from being converted to SEF?
Closed
Latest post by wb_cati on Tuesday, 26 February 2019 17:33 UTC
Created on Thursday, 31 January 2019 11:47 UTC by cnielsen
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#5585: sitemap.xml not able to access
Closed
Latest post by wb_cati on Tuesday, 26 February 2019 17:26 UTC
Created on Tuesday, 05 February 2019 06:53 UTC by rajeshdungrani
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#5595: 404s with "table/" in URL
Closed
Latest post by wb_cati on Tuesday, 26 February 2019 17:19 UTC
Created on Friday, 08 February 2019 09:45 UTC by hajo70
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#5599: sh404SEF - blanke Seite
Closed
Latest post by wb_cati on Tuesday, 26 February 2019 16:46 UTC
Created on Monday, 11 February 2019 14:11 UTC by c24micha
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#5598: how to purge
Closed
Latest post by wb_cati on Tuesday, 26 February 2019 16:39 UTC
Created on Sunday, 10 February 2019 21:46 UTC by adriendf
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#5546: Hide some links
Closed
Latest post by wb_cati on Monday, 25 February 2019 18:08 UTC
Created on Thursday, 17 January 2019 18:21 UTC by greensicily
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#5609: Module display issue
Closed
Latest post by wb_cati on Monday, 25 February 2019 18:04 UTC
Created on Monday, 18 February 2019 14:33 UTC by fabioweb
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#5581: Google authorization
Closed
Latest post by wb_cati on Monday, 25 February 2019 17:53 UTC
Created on Wednesday, 30 January 2019 13:34 UTC by peterhaken
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#5590: 404 on home page
Closed
Latest post by wb_cati on Monday, 25 February 2019 17:28 UTC
Created on Wednesday, 06 February 2019 16:10 UTC by biopgoo
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#5614: Getting 1146 errors when I enable SEF URLs
Closed
Latest post by wb_cati on Monday, 25 February 2019 17:21 UTC
Created on Friday, 22 February 2019 03:30 UTC by gilesb13
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#5554: Structured data in wrong catgory
Closed
Latest post by wb_cati on Wednesday, 23 January 2019 17:06 UTC
Created on Sunday, 20 January 2019 16:37 UTC by Robert
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#5555: 404 question
Closed
Latest post by wb_cati on Wednesday, 23 January 2019 17:04 UTC
Created on Monday, 21 January 2019 04:03 UTC by alecton010
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#5542: URL Shortening not working
Closed
Latest post by wb_cati on Wednesday, 23 January 2019 17:03 UTC
Created on Thursday, 17 January 2019 01:17 UTC by bespokeappstt-gmail-com
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