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Average response time last week
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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#7223: analytics error
Closed
Latest post by wb_cati on Monday, 03 August 2020 09:35 UTC
Created on Tuesday, 02 June 2020 12:31 UTC by gizmodesign
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#7341: page of broken link
Closed
Latest post by wb_cati on Monday, 03 August 2020 09:33 UTC
Created on Thursday, 30 July 2020 17:31 UTC by mikyamp
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#7286: However now one of our main Urls shows a 404 and when i try to create a new one it reports Could not save data. Error: This URL already exists in the database!
Closed
Latest post by wb_cati on Monday, 27 July 2020 14:35 UTC
Created on Tuesday, 30 June 2020 15:45 UTC by [email protected]
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#7300: Security Measures | Unable to Run RavenTools Software Program
Closed
Latest post by wb_cati on Monday, 27 July 2020 14:23 UTC
Created on Sunday, 12 July 2020 07:49 UTC by ulysses
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#7287: Canonical URLs
Closed
Latest post by wb_cati on Monday, 27 July 2020 14:15 UTC
Created on Wednesday, 01 July 2020 09:31 UTC by [email protected]
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#7307: K2 Article URLs no longer include the Category
Closed
Latest post by wb_cati on Monday, 27 July 2020 14:13 UTC
Created on Wednesday, 15 July 2020 17:43 UTC by conshelf
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#7324: Archive view url not rewrited
Closed
Latest post by wb_cati on Monday, 27 July 2020 14:07 UTC
Created on Thursday, 23 July 2020 12:46 UTC by GFCOM
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#7272: Kunena Problem
Closed
Latest post by wb_cati on Monday, 13 July 2020 07:10 UTC
Created on Monday, 22 June 2020 21:09 UTC by Skalarki
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#7273: QR Code Size
Closed
Latest post by wb_cati on Monday, 13 July 2020 07:06 UTC
Created on Tuesday, 23 June 2020 14:51 UTC by Rollmodl
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#7294: Error
Closed
Latest post by wb_cati on Monday, 13 July 2020 07:02 UTC
Created on Monday, 06 July 2020 23:46 UTC by the corpo
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#7258: JSON schema code in raw content.
Closed
Latest post by wb_cati on Monday, 13 July 2020 06:59 UTC
Created on Wednesday, 17 June 2020 16:38 UTC by drcobar
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#7277: Social SEO couldn't work?
Closed
Latest post by wb_cati on Monday, 13 July 2020 06:56 UTC
Created on Friday, 26 June 2020 10:53 UTC by zhang216
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#7253: SEF URLs from RSFOrm Pro using "Preview" link in backend
Closed
Latest post by wb_cati on Wednesday, 01 July 2020 17:05 UTC
Created on Tuesday, 16 June 2020 12:54 UTC by arcaswebdesign
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#7248: tags' items page with pagination
Closed
Latest post by wb_cati on Monday, 29 June 2020 14:31 UTC
Created on Thursday, 11 June 2020 08:02 UTC by CYF-cyf
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#7250: Number of issues with website - are sh404SEF settings correct?
Closed
Latest post by wb_cati on Monday, 29 June 2020 14:29 UTC
Created on Thursday, 11 June 2020 21:43 UTC by scottgreene
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#7268: URL Structure Completely Changes
Closed
Latest post by wb_cati on Monday, 29 June 2020 13:48 UTC
Created on Monday, 22 June 2020 06:43 UTC by ulysses
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#7226: Import aliases error
Closed
Latest post by wb_cati on Thursday, 25 June 2020 16:58 UTC
Created on Wednesday, 03 June 2020 15:53 UTC by mark.l
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#7220: Wrong page URL for 404
Closed
Latest post by wb_cati on Thursday, 25 June 2020 16:56 UTC
Created on Sunday, 31 May 2020 19:08 UTC by ibssoftware
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#7232: Question on behaviour
Closed
Latest post by wb_cati on Thursday, 25 June 2020 16:53 UTC
Created on Saturday, 06 June 2020 10:00 UTC by meinolf-mueller-fit-in-mathe-online-de
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#7234: page content is the word undefined
Closed
Latest post by wb_cati on Thursday, 25 June 2020 16:51 UTC
Created on Sunday, 07 June 2020 07:59 UTC by biopgoo
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#7240: Sh404SeF configuration for multi language website
Closed
Latest post by wb_cati on Thursday, 25 June 2020 16:50 UTC
Created on Tuesday, 09 June 2020 06:50 UTC by godigitalxl
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#7202: .wbl-social-buttons ul padding 3em
Closed
Latest post by wb_cati on Tuesday, 16 June 2020 14:18 UTC
Created on Saturday, 23 May 2020 23:09 UTC by wdenny1
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#7245: Try to auto-redirect 404s
Closed
Latest post by wb_cati on Tuesday, 16 June 2020 14:16 UTC
Created on Wednesday, 10 June 2020 09:10 UTC by MartinT
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#7246: Homepage - ERR_TOO_MANY_REDIRECTS
Closed
Latest post by wb_cati on Tuesday, 16 June 2020 14:11 UTC
Created on Wednesday, 10 June 2020 09:49 UTC by [email protected]
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#7233: Url has double path ?
Closed
Latest post by wb_cati on Tuesday, 16 June 2020 14:02 UTC
Created on Sunday, 07 June 2020 06:32 UTC by benedictaclarissa
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#7252: Custom link with query string variable
Closed
Latest post by wb_cati on Tuesday, 16 June 2020 13:45 UTC
Created on Sunday, 14 June 2020 15:43 UTC by TheSDHotel
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#7173: Query apparente dans URLs
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 16:48 UTC
Created on Saturday, 09 May 2020 15:31 UTC by gprado
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#7206: Problem update v 4.18.2.3981 to 4.20.3.4174
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 16:21 UTC
Created on Tuesday, 26 May 2020 18:33 UTC by magillaguerrilla
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#7204: 2 pages with same SEF URL makes 1 of the pages inaccessible
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 16:17 UTC
Created on Monday, 25 May 2020 15:12 UTC by Donnie
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#7208: Offline template
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 16:10 UTC
Created on Wednesday, 27 May 2020 15:19 UTC by gprado
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#7212: Removing first categori
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 16:04 UTC
Created on Thursday, 28 May 2020 15:21 UTC by MartinT
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#7221: WHy do I have this 404 message?
Closed
Latest post by wb_cati on Tuesday, 02 June 2020 15:51 UTC
Created on Tuesday, 02 June 2020 07:28 UTC by bobptz
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#7151: Multiple Canonical Tags
Closed
Latest post by wb_cati on Thursday, 21 May 2020 16:35 UTC
Created on Saturday, 02 May 2020 12:16 UTC by gs_john
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#7154: plugin crashing site on php7
Closed
Latest post by wb_cati on Thursday, 21 May 2020 16:26 UTC
Created on Monday, 04 May 2020 17:07 UTC by websacdrill
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#7155: Multiple URL redirects causing articles to load under wrong menu.
Closed
Latest post by wb_cati on Thursday, 21 May 2020 16:21 UTC
Created on Tuesday, 05 May 2020 19:45 UTC by Maxonline
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#7158: How to enable sh404SEF 404 auto-redirect feature
Closed
Latest post by wb_cati on Thursday, 21 May 2020 16:16 UTC
Created on Wednesday, 06 May 2020 00:46 UTC by chrisb-executiveitforums-com
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#7197: shlib file
Closed
Latest post by wb_cati on Thursday, 21 May 2020 16:14 UTC
Created on Wednesday, 20 May 2020 02:08 UTC by holyfamilyu
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#7129: Suffix .htrml added even though correct settings, I think!
Closed
Latest post by wb_cati on Thursday, 14 May 2020 09:14 UTC
Created on Monday, 27 April 2020 07:05 UTC by lombiz
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#7091: Linkedin not showing the right website logo
Closed
Latest post by wb_cati on Thursday, 14 May 2020 09:09 UTC
Created on Friday, 17 April 2020 17:58 UTC by [email protected]
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#7134: Error Log Entry
Closed
Latest post by wb_cati on Thursday, 14 May 2020 09:01 UTC
Created on Tuesday, 28 April 2020 09:26 UTC by Maverell
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#7135: Creating SEF Url for joomla component
Closed
Latest post by wb_cati on Thursday, 14 May 2020 08:59 UTC
Created on Tuesday, 28 April 2020 09:58 UTC by ziguri
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#7136: Some url's get me 404
Closed
Latest post by wb_cati on Thursday, 14 May 2020 08:54 UTC
Created on Wednesday, 29 April 2020 01:39 UTC by rodrago
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#7101: ERR_TOO_MANY_REDIRECTS
Closed
Latest post by wb_cati on Monday, 27 April 2020 08:30 UTC
Created on Sunday, 19 April 2020 18:32 UTC by ltoeset
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#7097: Icone URL Externe
Closed
Latest post by wb_cati on Monday, 27 April 2020 08:17 UTC
Created on Saturday, 18 April 2020 08:29 UTC by bienenf
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#7087: Breadcrumb HOME 404
Closed
Latest post by wb_cati on Monday, 27 April 2020 08:08 UTC
Created on Friday, 17 April 2020 02:39 UTC by milodlouhy
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#7103: Adsmanager Lang URL doesn't switch EN
Closed
Latest post by wb_cati on Monday, 27 April 2020 07:57 UTC
Created on Monday, 20 April 2020 09:55 UTC by bienenf
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#7063: Nonworking links after upgrading to the latest version
Closed
Latest post by wb_cati on Monday, 27 April 2020 07:52 UTC
Created on Thursday, 09 April 2020 09:26 UTC by alaa-siyam-sspc-com-sa
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#7052: Analytics not working
Closed
Latest post by wb_cati on Monday, 13 April 2020 16:18 UTC
Created on Tuesday, 07 April 2020 11:43 UTC by michalstanek
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#7066: After i activate the plugin, i am unable to rate my K2 item (it works when sh404SEF is disabled)
Closed
Latest post by wb_cati on Monday, 13 April 2020 16:11 UTC
Created on Thursday, 09 April 2020 12:15 UTC by Elpi
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#7067: Google Analytics
Closed
Latest post by wb_cati on Monday, 13 April 2020 16:04 UTC
Created on Thursday, 09 April 2020 18:13 UTC by Sylvain
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